When you choose to shop with PayPal, we have your back every step of the way. Your cashback is instantly available to be used into your PayPal account. Just in case, if you have still not received it, a) You can always look out for cashback under the 'Offers' tab on the PayPal App b) You can always look out for cashback under the 'Payment Methods' section on the website In certain cases, there might be some delay in crediting the offer discount on account of technical difficulties.
Currently this offer is valid only for Indian merchants. However, we will keep you in the loop regarding offers for international merchants.
Cashback incentives can only be redeemed within 60 days of the date of award. Also, don't forget to check the expiry date of the cashback in the award email.
No. The offer is exclusively for you.
No, this offer is not applicable to users with PayPal accounts in other countries.
PayPal cashback is automatically applied as discount, with the purchase without you having to manually apply it. There is no cash out and payment will not credit your funding instrument.
We only deduct the purchase value from the cashback amount. You can use the remaining cashback for your future eligible purchases.
Certainly! PayPal cashback can be returned under the following situations. Do give these a careful read.
Case 1: If a user pays INR 100, INR 20 through PayPal cashback and INR 80 through Funding instrument (FI). and the ENTIRE purchase is cancelled:
Case 2: If a user pays INR 100, INR 20 through PayPal cashback and INR 80 FI and the PARTIAL purchase (INR 50) is cancelled:
Case 3: If a user pays INR 100, INR 20 through PayPal cashback and INR 80 through FI and a PARTIAL refund (INR 90) is issued:
If that is the case for you, visit the Offer Page on the PayPal App, and click on 'See Details'. Enable 'Use at next purchase' if it is disabled, and you are good to go!