1. Acceptance of Terms

By registering for, accessing, or using the Platform in any manner, you agree to these Terms of Use, along with the Privacy Policy and any additional terms that may apply to specific services. The Company reserves the right to modify these Terms at any time without prior notice. Continued use of the Platform constitutes acceptance of the revised Terms.

2. Eligibility & Registration

• You must be 18 years or older to use the Platform.
By registering, you confirm that the information provided (name, phone number, email, etc.) is true, accurate, and complete.
• You are responsible for maintaining the confidentiality of your account and password.
• The Company reserves the right to suspend or terminate accounts for providing false information or for breach of these Terms.
• If you are a minor, you may only use the Platform under the supervision of your legal guardian, who agrees to these Terms.

3. Services Offered

The Platform facilitates:

• Purchase of gift cards from various brands/retailers.
Redemption of gift cards as per the respective brand’s terms.
• Any related services as may be introduced by the Company.

The Company does not guarantee acceptance of gift cards by merchants beyond the terms set by the respective brand. Users must ensure compliance with each brand’s terms and conditions.

4. Price & Payment

• Access to the Platform is free, but the purchase of gift cards requires payment.
All transactions must be made in Indian Rupees (INR) using supported payment methods (Credit/Debit Card, Net Banking, UPI, Wallets).
• Pricing and availability of gift cards are subject to change without prior notice.
• In case of typographical errors or technical glitches, the Company reserves the right to cancel transactions.
• Refunds, cancellations, and returns are subject to the Company’s Refund Policy.

5. Content & User Responsibility

• All content on the Platform, including offers, brand logos, and descriptions, is for informational purposes only.
Users must not upload, share, or transmit content that infringes intellectual property rights, violates laws, or promotes prohibited activities (e.g., gambling, drugs, weapons, adult products, etc.).
• The Company is not responsible for any third-party content, brand policies, or advertisements accessible via the Platform.

6. Intellectual Property

• All trademarks, logos, service marks, software, design, and content on the Platform belong to the Company or its partners.
Users may use the Platform content only for personal, non-commercial purposes.
• Copying, redistributing, reverse-engineering, or exploiting Platform content without prior permission is strictly prohibited.

7. Use of Services

You agree not to:

• Use the Platform for unlawful, fraudulent, or harmful purposes.
Interfere with Platform operations through hacking, malware, or scraping.
• Engage in spamming, phishing, or misleading activities.
• Misuse gift cards or attempt fraudulent redemptions.

Violation may result in immediate suspension or termination of your account.

8. Third-Party Services

• The Platform may provide links to third-party websites or services (e.g., retailers/brands).
The Company is not responsible for the accuracy, availability, or security of third-party content.
• Any disputes regarding gift card redemption must be resolved directly with the respective brand/retailer.

9. Limitation of Liability

• The Company provides the Platform and gift card services on an “as is” and “as available” basis.
The Company is not liable for:
• Non-acceptance of gift cards by merchants.
• Delays, errors, or technical failures.
• Loss of data, profits, or goodwill.
• Any misuse of gift cards by third parties.
• The maximum liability of the Company, in any case, shall not exceed the transaction value of the disputed gift card.

10. Indemnification

You agree to indemnify and hold harmless the Company, its directors, employees, and affiliates against any claims, damages, or losses arising from:

• Your misuse of the Platform.
Violation of these Terms.
• Infringement of third-party rights.

11. Termination

• The Company may suspend or terminate your account at any time for violation of these Terms or misuse of services.
You may terminate your account by contacting support@buyhatke.com.
• Certain provisions (intellectual property, indemnity, limitation of liability) shall survive termination.

12. Governing Law & Dispute Resolution

• These Terms are governed by the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of the courts in Bengaluru, Karnataka.
• Disputes may also be referred to arbitration under the Arbitration and Conciliation Act, 1996, with the sole arbitrator appointed by the Company. The arbitration language shall be English.

13. Contact Information

For queries, complaints, or support, please contact:📧 support@buyhatke.com