Buyhatke Refund Policy
Thank you for using the Buyhatke Gift Card Platform available through our website https://www.buyhatke.com and Buyhatke App.
If, for any reason, you are not completely satisfied with a purchase, we invite you to review our Refund Policy below.
Refund Interpretation and Definitions:
Interpretation
The words where the initial letter is capitalized have meanings defined under the following conditions. The definitions shall have the same meaning regardless of whether they appear in singular or plural.
Definitions
For the purposes of this Refund Policy:
- Application or App means the software program provided by Buyhatke, downloaded by you on any electronic device.
- Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Buyhatke Internet Private Limited, having its registered office at [Insert Buyhatke’s official registered address].
- Service refers to the Application, the Website, or both.
- Website refers to the Buyhatke Gift Card Platform, accessible from https://www.buyhatke.com.
- You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Your Order Cancellation & Refund Rights
- Gift cards once purchased are generally non-refundable and non-returnable.
- Refunds or cancellations are governed by the policies of the respective brand/merchant whose gift card you are purchasing.
- If you face any issue with the redemption or validity of a gift card, please contact Buyhatke Support. We will coordinate with the brand/merchant to resolve the issue on your behalf.
- In case of a failed transaction (e.g., payment debited but gift card not delivered), Buyhatke will either reissue the gift card or process a refund within 7–10 working days, depending on your payment method and banking partner.
Contact Us
If you have any questions about our Refund Policy, please contact us:
- By email: support@buyhatke.com
- Through the App/Website: Help & Support section
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