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Managing Quality Service in Hospitality How Organizations Achieve Excellence in the Guest Experience - 9781439060322
Robert C FordAbout the Book :
- Language : English
- Binding : Hardcover
- Contributors : Robert C. Ford, Michael C. Sturman, Cherrill P. Heaton
Managing Quality Service in Hospitality How Organizations Achieve Excellence in the Guest Experience Details :
DETAILS
- Language : English
- Binding : Hardcover
- Contributors : Robert C. Ford, Michael C. Sturman, Cherrill P. Heaton
Managing Quality Service in Hospitality How Organizations Achieve Excellence in the Guest Experience Price History
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